Wheel re-imagines healthcare through virtual care. Wheel is a white label virtual care solution. They simplify the path in launching and expanding the services for patients. They provide fastest response time, integrated compliance solutions, and quality clinical protocols with the nation's largest network of virtual care clinicians.
Wheel suffered from a technical gap because of the rapid shift in advancement of technology in Austin. Many innovators and start-ups faced the same disadvantages due to big tech companies luring new talents away from them. Wheel’s focus was to build a technical team swiftly that didn’t hamper the quality.
“Our process can take four to six weeks at a minimum to just get someone in the door. In a difficult hiring time, it’s several months.” said Chriss Norris, Director of Software Engineering at Wheel.
Wheel wanted a team that is more integrated than a traditional outsourcing contract. That was when Wheel found Optymize. They hired the first Optymize engineer who handled quality issues, testing and bug fixing. After an overall quality experience with Optymize, Wheel opted to scale their teams up. Wheel has a total of eight Optymize engineers working on three different internal core teams. Optymize engineers are operating from different parts of the world making Wheel to serve over 10,000 clients.
"There’s a lot of cost to hiring. There’s the cost of training, the recruitment, actually doing the interviews. [Optymize] eliminates a significant chunk of the cost-it is a way to overcome our past hiring difficulties"
Director of Software Engineering, Wheel